Outsourced IT Services
Toronto & Southern Ontario

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Are you looking for Outsourced IT Support & Outsourced IT Services in Toronto or the GTA? Contact Tektonic to learn more about our IT Support Services.

Call (416) 256-9928 to start a conversation today.

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Why Must Toronto Organizations Consider Outsourced IT Services?

Toronto organizations can benefit from outsourcing IT service needs to a managed services provider (MSP) for several reasons:

  1. Expertise: MSPs have the specialized technical expertise to handle various IT problems, reducing downtime and increasing productivity.
  2. Cost-effective: Outsourcing IT services can be more cost-effective than hiring a full-time in-house team.
  3. Scalability: MSPs can quickly scale IT services to meet changing business needs.
  4. Security: MSPs can provide advanced security measures to protect against cyber threats.
  5. Maintenance: MSPs handle the maintenance of IT infrastructure, freeing up internal resources for other business priorities.
  6. Access to the latest technology: MSPs offer access to the latest technology, allowing organizations to stay ahead of the curve.

Outsourcing IT service needs to an MSP can provide expertise, cost savings, scalability, security, maintenance, and access to the latest technology.

Marketing Company In Toronto Scores Huge Win Thanks To Tektonic

Here’s an example of how an outsourced IT services company like Tektonic can help a business in the Toronto area:

A small marketing firm in Toronto is experiencing slow and unreliable computer systems. The internal IT team is struggling to keep up with the demands of the business, and the firm is losing time and productivity due to frequent downtime.

The marketing firm decides to outsource its IT services to Tektonic. Tektonic assesses the company’s IT infrastructure and recommends a solution to upgrade the systems and improve performance. Tektonic also provides 24/7 monitoring and support to ensure the systems are always running smoothly.

As a result, the marketing firm experiences increased productivity and efficiency, as employees can complete tasks more quickly and with fewer interruptions. The company also saves time and resources, as it no longer needs to manage its internal IT team. In addition, the company has peace of mind knowing that its IT infrastructure is secure, and its data is protected, allowing it to focus on its core business activities.

This is just one example of how outsourcing IT services to a managed services provider like Tektonic can help a business in the Toronto area.

Don’t let slow and unreliable systems hold your business back. Partner with Tektonic today and experience increased productivity, efficiency, and peace of mind with our outsourced IT services.

We do not know where we would have been today if we had stayed with our prior managed service provider

We do not know where we would have been today if we had stayed with our prior managed service provider. Tektonic's outsourced IT services have not only transformed the performance of our systems, but also brought us peace of mind with their expertise, proactive approach, and 24/7 support. We highly recommend Tektonic to any business in need of reliable IT services.

How Critical Is Outsourcing IT Services For Large & Small Organizations In The GTA?

Outsourcing IT services to a managed service provider (MSP) can be critical for several reasons besides what is listed above:

  1. Improved Business Processes: MSPs can provide expertise and support to improve business processes and increase efficiency.
  2. 24/7 Availability: MSPs offer 24/7 support to resolve IT issues and keep systems up and running.
  3. Disaster Recovery: MSPs can provide disaster recovery and business continuity planning to ensure the organization can recover from unexpected events.
  4. Compliance: MSPs can assist with compliance requirements such as PIPEDA & PCI, reducing the risk of legal and financial penalties.
  5. Focus on Core Business: Outsourcing IT services allows organizations to focus on their core business rather than being sidetracked by IT issues.

Outsourcing IT services to an MSP can improve business processes, provide 24/7 availability, support disaster recovery, assist with compliance, and allow organizations to focus on their core business.

Why Toronto Business Must Choose Tektonic For All Their Outsourced IT Services?

Tektonic can be the best choice for outsourced IT services in Toronto for several reasons:

  1. Experience: Tektonic has years of experience delivering IT services to organizations in Toronto, providing expertise and knowledge of the local market.
  2. Technical Expertise: Tektonic’s team of IT professionals has the high technical expertise and can provide expert support to resolve technical issues.
  3. Customer-focused Approach: Tektonic has a customer-focused approach, providing personalized service and support to meet each client’s specific needs.
  4. Proactive Maintenance: Tektonic provides proactive maintenance to prevent IT issues before they occur, reducing downtime and increasing productivity.
  5. Secure Infrastructure: Tektonic uses state-of-the-art security measures to protect client data and ensure the confidentiality and privacy of information.
  6. Scalability: Tektonic can quickly scale IT services to meet the changing needs of growing organizations.

Tektonic’s experience, technical expertise, customer-focused approach, proactive maintenance, secure infrastructure, and scalability make it the best choice for outsourced IT services in Toronto.

The level of professionalism, responsiveness, and technical expertise that Tektonic has shown has been invaluable to our law firm in Mississauga.

We were in a dire situation when our current IT company stopped returning our calls for help. That's when we reached out to Tektonic and they quickly stepped in to resolve the issue. Not only did they solve the problem, but they also provided ongoing support and maintenance to ensure it never happened again. The level of professionalism, responsiveness, and technical expertise that Tektonic has shown has been invaluable to our law firm in Mississauga. We are truly grateful for their services and highly recommend them to anyone in need of IT support.

5 Critical Questions To Ask Any Outsourced IT Services Company In Toronto

When considering outsourcing IT services to a company in Toronto, it is important to ask the following five critical questions:

  1. What is your experience and expertise in the IT industry?
  2. How do you approach customer service and support?
  3. What security measures do you have in place to protect client data?
  4. How do you handle problem resolution and emergency situations?
  5. Can you provide references or case studies from similar clients or industries?

Asking these questions will give you a better understanding of the company’s experience, approach, and ability to meet your IT needs, allowing you to make an informed decision when choosing an outsourced IT services provider.

What Are The Risks Of Outsourcing Your IT Services

Outsourcing IT services can come with some risks, including:

  1. Security Risks: Confidential information may be at risk of being compromised if proper security measures are not in place.
  2. Dependence on Service Provider: The business may become dependent on the IT service provider, making it difficult to switch providers or bring the services back in-house.
  3. Loss of Control: The business may lose control over the management and decision-making for its IT systems.
  4. Quality of Service: The quality of service may not meet the business’s expectations, leading to dissatisfaction and decreased productivity.

Tektonic addresses these risks by:

  1. Implementing robust security measures to protect client data and ensure confidentiality and privacy.
  2. Providing transparent communication and reporting, allowing clients to maintain control and make informed decisions about their IT systems.
  3. Offering flexible and customizable services, reducing dependence on a single service provider.
  4. Maintaining a high level of technical expertise and providing proactive maintenance to prevent IT issues and ensure quality service.

By addressing these risks, Tektonic minimizes the potential negative impacts of outsourcing IT services and provides its clients with peace of mind and the benefits of a reliable and efficient IT infrastructure.

FAQs

What are the risks of outsourcing IT services?

Security Risks: Confidential information may be at risk of being compromised if proper security measures are not in place.

Dependence on Service Provider: The business may become dependent on the IT service provider, making it difficult to switch providers or bring the services back in-house.

Loss of Control: The business may lose control over the management and decision-making for its IT systems.

Quality of Service: The quality of service may not meet the business's expectations, leading to dissatisfaction and decreased productivity.

How does Tektonic address these risks?

Tektonic addresses these risks by implementing robust security measures to protect client data, providing transparent communication and reporting, offering flexible and customizable services, and maintaining a high level of technical expertise and proactive maintenance to prevent IT issues and ensure quality service.

What should businesses consider when outsourcing IT services?

Businesses should consider the company's experience and expertise in the IT industry, approach to customer service and support, security measures to protect client data, approach to problem resolution and emergency situations, and references or case studies from similar clients or industries.

Why is outsourcing IT services to Tektonic a good choice for Toronto businesses?

Tektonic is a good choice for Toronto businesses because of their experience and expertise in the IT industry, proactive approach to customer service and support, robust security measures, efficient problem resolution and emergency response, and ability to provide references and case studies from similar clients. Additionally, their flexible and customizable services and commitment to maintaining a high level of technical expertise ensure that clients receive the best possible IT support and services.

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