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The Benefits of Managed IT Services

In this part of our buyer’s guide, we’re reviewing the many benefits of managed IT services. For many companies, technology plays an essential role in virtually every business process – allowing them to develop new capabilities while achieving a range of organizational objectives, such as lowering administrative costs, automating time-consuming tasks, analyzing data to make informed choices, and much more. As companies become more and more dependent on their technology, they’re looking for better ways to manage their infrastructure. For most companies, managed IT services is the right choice – allowing them to rest assured knowing their technology is monitored, maintained, and managed around-the-clock.

Let’s take an in-depth look at the many benefits of having a local IT company provide managed IT services:

1. Greater Management of All Technologies

In today’s day and age, businesses can no longer standardize on a couple of computer models, a small list of applications, and a single operating system. This is much harder to do as technology continues to advance. From advanced applications to cloud-based systems to mobile devices and everything in between, businesses are using a wider range of technologies at any given time than ever before.

When you choose to leverage managed IT services, you’re able to rest assured knowing your IT company will take inventory of your entire infrastructure, then create a plan that addresses the unique management and security requirements of every single application, device or system on the network.

2. Less Risk of Cyber-Attacks

Cybercrime is becoming more sophisticated and advanced than ever before. In fact, ransomware attacks are growing more than 350% each and every year that goes by. Naturally, it’s nerve-racking for personal information to fall into the wrong hands. Whether it’s our social security numbers or our financial accounts, it’s a scary thought. For companies that store this type of information on their employees and customers, this is an even scarier though because a security breach is the last thing customers want to hear.

An MSP is able to protect you against cyber-attacks as they implement a range of cybersecurity solutions to prevent unauthorized access to your data, including but not limited to;

  • Anti-virus software
  • Intrusion prevention software
  • Web content filtering
  • Firewalls
  • Access controls
  • And much more

3. Simplified Ability to Meet Industry-Specific Regulations

Many organizations are obligated to meet specific standards in terms of their information technology infrastructure. There are various regulations, such as HIPAA, PCI DSS, Sarbanes Oxley, and more, that have various technical and physical security requirements. An MSP can help you better understand these requirements, and ultimately, better meet them to give you peace of mind. They’ll implement the right systems, policies, and reports to guarantee you’re able to meet industry-specific regulations.

4. Less Unexpected Support and/or Troubleshooting Costs

When you’re leveraging break-fix support, you’re paying for support whenever something goes wrong. Unfortunately, technology issues tend to arise much more often due to the lack of proactive monitoring and maintenance. An MSP, on the other hand, acts proactively to catch issues before they even happen. They monitor the network around-the-clock and keep everything properly maintained and up-to-date, but if something does happen, they’re typically able to resolve it remotely. You pay a flat-rate monthly fee for all of these efforts – helping you:

  • Simplify your budgeting with predictable monthly payments
  • Avoid unexpected, expensive hourly fees associated with support
  • Minimize the risk of unnecessary downtime

5. Free Up Your Internal IT Person or Staff

If you have an internal IT person or staff, choosing to invest in managed IT services can help them be even more efficient. They’re able to focus on their core competencies while we handle the day-to-day tasks, such as patching, monitoring, and supporting your end-users. This means they’re able to dedicate their time to projects that help you achieve your organizational objectives.

Stay on the lookout for the next installment of our buyer’s guide wherein we’ll talk about the primary challenges associated with managed IT services. If you have questions, contact us.