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  • WRITTEN BY Jorge Rojas POSTED ON January 6,2019

Each week, we get calls from lawyers who are ready to change IT services provider. The reason? They signed up for professional managed services with another provider, but just aren’t getting what was promised.

Toronto Area Lawyers Are Exasperated With Their Current IT Services Provider.

So, what’s the story? Busy lawyers in Toronto understand the need for today’s best technology to compete with other Canadian law firms. And they’re often paying top dollar for these IT services. Unfortunately, they aren’t getting their money’s worth.

If this sounds like you, our Legal IT Experts can help.

Toronto Law firms complain! “We’re not getting the right answers from our IT Company on important questions.”

  1. No one is communicating about our IT infrastructure issues.
  2. Why isn’t anyone proactive about our IT technology?
  3. What is Microsoft Office 365 and is it right for our law firm?
  4. Why are we getting incomplete IT reports? We need more thorough explanations in plain English that we can understand.
  5. When will our quarterly meetings be held?

It’s easy to see why Canadian lawyers are frustrated with their current IT services provider. If this sounds like you, then we have a suggestion. Why not contact our Legal IT Experts to see what you’ve been missing?

If you’re ready to grow your legal practice, then you’ll need the best IT services and equipment available. All the top Toronto law firms have this and it’s a huge advantage. But can you afford it? Yes, you can when you work with Tektonic managed IT services.

We’ll put together a Strategic Technology Plan for your law practice that outlines where you are today and where you’re headed. We’ll include professional guidance on the types of technology that will best fit your organization.

We will conduct a detailed analysis of where you’re experiencing insufficiencies in your technology; then we’ll talk about what solutions can be used to resolve them.

We understand how busy your schedule is. That’s why we handle everything. You can count on getting reliable Legal IT Strategists who know what it takes to survive in the complex Toronto legal world. We’ll help you comply with industry regulations and map out a plan to support your long-term technology requirements.

We’ll help you manage your technology investments while reducing costs. If you need to replace old IT solutions, we can help you choose the right hardware and software and get the best prices on everything.

With professional guidance and a sound IT strategy, you can give your clients the top-notch legal services they deserve. This will help you build your reputation and compete with the larger Toronto area law firms.

To answer the questions above:

  1. No one is communicating about our IT infrastructure issues.

You need to know what’s going on at all times with your IT infrastructure. When you can’t contact clients, get accurate billing, and access important documents, you lose money. We make it our priority to ensure that your IT infrastructure is working optimally at all times.

  1. Why isn’t anyone proactive about our IT technology?

At Tektonic, we stay on top of your IT assets. From 24/7 remote monitoring to expert support, we know how important it is for your IT solutions to work as they should every single day. If we detect any potential issues or problems, we resolve them right away.

  1. What is Microsoft Office 365 and is it right for our law firm?

Microsoft Office 365 is a subscription-based online suite that provides access to services and software. It offers an email solution with a 25GB mailbox and spam filter. Office 365 includes online versions of Microsoft Office such as Word, PowerPoint, Lync, and Excel. Also, an online document storage option is available to store your important documents securely.

Office 365 is designed to provide connectivity and productivity features that your law firm needs to remain competitive in today’s evolving technology market. There are a variety of plans you can choose from.

  1. Why are we getting incomplete IT reports? We need more thorough explanations in plain English that we can understand.

All reports concerning your IT resources will be sent directly to your law firm. They will clearly outline the status of your technology. We make everything understandable using clear and plain language that your staff can comprehend. If you have questions, we get the answers to you as quickly as possible.

  1. When will quarterly meetings be held?

Our Legal IT Experts provide complimentary quarterly IT summaries. This is a “plain-English” report that reveals the condition of each component in your system and whether any updates or changes are required based on your needs. We’ll make recommendations for an improved organizational IT design so you can pursue new market opportunities and overcome business challenges through updated, value-based technologies.

Ready to Make the Switch?

If you are frustrated due to poor communications, lack of strategic planning, proactive support, and other issues, then why not give our Legal IT Experts a call? We can visit your office and explain how getting excellent IT support and service will work to help your Toronto area law firm evolve.

For a free assessment of your IT needs, contact Tektonic by calling (416) 256-9928 or by emailing sales@tek-help.com.

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