Break/Fix vs. Managed IT Services
You probably are unhappy if you’re using break-fix services. This is when an IT company only shows up with something goes wrong. Tech comes and charges you by the hour to make repairs. You might think that this is the most affordable way to go, but it’s not – Why? Because break-fix companies make more money when your technology continues to break. And because they charge by the hour, they have no incentive to fix things quickly.
The Problem With Break/Fix Services
Break/Fix services are reactive. This means that your IT isn’t monitored for reliability and security. It sets you up for downtime. Just a few days of downtime can set you back in productivity. And, when you can’t work, you aren’t making money. Not only are you paying for hourly service that you can’t control, but you’re also losing money from IT interruptions and downtime.
Break/Fix Service Can Cost You
As a result, many companies end up spending the same amount in a few months for break/fix services than they would for an entire year of managed IT services. If you’re using break/fix services, no wonder you’re unhappy with your current IT support.
The goal of managed services it to lower your IT costs. Managed Service Providers (MSPs) monitor the health of your IT system proactively. This prevents downtime. Plus, they can fix issues remotely and quickly before you even notice there’s an issue.
The Benefits of Managed IT Services
Not Sure If You’re Unhappy? Don’t Know What You Should Expect?
If you answer yes to any of these questions, it’s time to switch from break/fix to Managed IT Services:
Rather than providing a “one-size-fits-all” solution, an MSP like Tektonic will consult with you to determine what your organization needs based on your operations and goals. We can then customize your IT services to meet your unique needs. We’ll work with you along the way to ensure you are always delighted.
Still Not Sure?
We can explain more in person. Contact the IT professionals at Tektonic in Toronto.
When you sign up for our Managed IT Services, we customize your IT services to align with your operations and goals. With Tektonic, you’ll be happy with your IT support.
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