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  • WRITTEN BY Jorge Rojas POSTED ON December 3,2012

The best way to take care of your technology is to have it proactively managed. With managed IT service, issues with your IT are caught and taken care of before they develop into major problems; this will greatly reduce your IT repair bills, and keep your IT infrastructure running smoothly. Wouldn’t it be nice if everything in your life was managed?Managed Service for Your Automobile
Your car is a great example to illustrate the benefits of managed service. Unless you are a motorhead, you probably do not give your vehicle the full attention that it needs. You likely have a reactive approach to car maintenance; when something breaks, you take it to the shop and get hit with a whopper of a repair bill. If on the other hand, you had a professional pit crew service your car every night, taking care of routine tasks like topping off fluids, rotating tires, detailing the vehicle, and performing a thorough inspection, then your car would run like new every day and rarely need a major repair job.

Tektonic can be your pit crew and manage your company’s IT. When your office closes for the day and everyone logs-off the network, we jump into action and perform software updates and disk cleanups, run virus scans, delete temporary files, and essentially “inspect” your network with best practices. All of this so that when you open for business the next day, your technology is running optimally and you have the confidence that your IT will not crash when you need it the most.

Managed Service for Your Body
Now let’s take a look at your health. If you had a medical professional managing your health every day, doing doctor things like taking your temperature, listening to your heart rate, and analyzing new bumps and rashes, then major health problems would be caught early and you would never again take a sick day. But regular checkups alone will not keep you healthy. If you also had the managed health services of a nutritionist to make you three meals a day, and a personal trainer to drag your butt out of bed for exercising, then you would probably live forever.

Tektonic can be your medical team and manage the health of your company’s IT. Like a doctor checking for symptoms, we will constantly monitor the health of your IT infrastructure, looking for security threats like malware, spyware, spam, and much more. If there is an issue, we can even “dispatch our paramedics” and remotely take care of a problem, or offer you professional IT advice with our 24×7 Help Desk. Like a family doctor, Tektonic will take an active interest in the health of your PC, and even give you a lollipop when at the end of the day.

Managed Service for Your House
Your home would benefit greatly from managed service, especially during a remodeling project. Managing remodeling projects is the specialty of general contractors. As the homeowner, you communicate to the general contractor what you want the end result to look like, they will then gather a team of specialist, plumbers, electricians, framers, etc., to bring about the goal you had in mind. The managed service of a contractor will also give you peace of mind, because you know that professionals are handling everything and doing it right. Hiring a contractor also gives you the freedom to focus on your work, and the luxury of coming home to a completed project.

Tektonic does the job of a general contractor by managing vendors to repair and troubleshoot issues. This means if a piece of technology breaks down, one call to us and we will contact the manufacturer with your warranty information pulled from our records, and coordinate a fix. This managed service not only applies to your IT products, but also for your various IT services as well; for example, if you are having issues with your email or internet connection, then we will contact these service companies on your behalf and make sure that you are taken care of. As is the nature with all managed services, having Tektonic manage your vendors will keep your technology in working order, and give you more time to focus on what is important in your life.

Many of life’s problems would be taken care of if you had managed service for everything you do. Realistically, you would run out of money within the first week of having a personal pit crew, physician, and general contractor. Tektonic offers managed IT service at an affordable price, and our managed service will actually help your company’s revenue by cutting back downtime and ensuring that your IT is running smoothly. Call us at (416) 256-9928 and let us discuss with you the ways that our managed IT service can benefit the unique needs of your company.

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