Nobody likes problems, they are chaotic and costly. Life can be messy and problems seem to abound with everything that we touch, including technology. While there is no magic bullet to take all problems out of life, we have discovered a way to greatly reduce technology problems, it’s called being proactive!
Very few problems start off as a big messy problem. In fact, there are almost always issues and warning signs. This is often expressed in with the classic phrase, “I should have seen that coming.” These issues are often small and seen as no big deal. This is why they are passed over and swept under the rug. When issues are ignored, they will do one of two things, 1) they will get worse and deteriorate the situation further, or 2) they will invite more issues to join them until you have yourself a large collection of issues underneath your rug. Issues do not go away by themselves; they pile up until there is a tipping point that creates a problem.
All of this applies to technology. When a piece of technology breaks, it’s usually due to a series of smaller issues that was ignored. There are many technology repair companies that love when this happens; this is after all how they stay in business. Tektonic is different; we take a proactive approach to technology issues. This will save your company money, because proactively maintaining and taking care of the equipment that you have is a bargain compared to getting slammed with repair bill when you least expect it.
Tektonic uses remote maintenance and monitoring tools to proactively monitor your equipment. This allows us to detect and pinpoint issues so that we can remotely resolve them before they turn into expensive problems that cause your company downtime.
The best way to take care of a problem is to “nip it in the bud.” This is a great expression that highlights the importance of taking care of a small issue before it becomes a problem. Being proactive with your technology will not only prevent problematic breakdowns, but it will also keep your technology running as efficiently as possible.
In the same way that issues pile up and make the situation worse, so to do the benefits and savings add up when your technology is being properly maintained. To learn more, call Tektonic at (416) 256-9928.