Are you looking for a Bay Street IT Services company that specializes in working with financial brokerage firms, money managers, wealth management firms and general investment firms? If you are in the finance or investment industry on Bay Street in Toronto, we invite you to take a look at Tektonic as your managed IT services company. Finding a team that you can trust for financial service IT support on Bay Street is essential. Labor hours outsourced to an IT Services company will give your staff more time to work on your core financial business.
1. How Important is IT for Your Bottom Line?
Like any equipment repair service, maintenance and repair on your computer network depends on what’s wrong, how old your system is, what needs to be updated and how many devices you own or rent. Before narrowing down your selection of IT companies, it’s helpful to examine the types of service agreements available in the IT industry.
The Break-Fix service agreement is like contacting the local “geek squad” for your ailing devices. Break-Fix is exactly what the name alludes to, “you break it, we fix it,” each time you have a repair issue. Invoices are issued on a “per repair” basis as parts and labor are used. Your monthly cost can vary widely depending on what help you need that particular month. The most significant drawbacks are the potential for unexpected costly repairs and considerable downtime. Since the financial industry uses computers heavily, this service agreement is best for individual professionals or companies just starting.
Per Device Service
The second type of service agreement method is a “Per Device” agreement. This type of IT support agreement charges a monthly or quarterly fee for each device serviced. These fees run up to $100 per month cost in an “a la carte” fashion similar to ordering from a restaurant menu. Your company’s budget determines the level of support and service rendered for each device throughout the period. For companies that have a small number of computers, this agreement may work best for you. However, keeping your network updated might become a challenge which can become a problem for your clients.
Per User Service
A “Per User” service agreement is the most commonly-used service agreement. Per User service agreements are the most flexible because they can grow and adapt to any changes in your business while continuing to provide maintenance for all of your computers and devices. Costs may vary depending on several factors including your location, type of equipment, industry, tasks needed and other factors. Full-service computer services run approximately from $100 to $200 per user per month.
2. What Should Your Bay Street IT Services Company Do?
A managed IT company can perform many tasks for you including any of the tasks listed below:
When you interview prospective IT companies, you can discuss your specific needs, programs and brand of equipment to ensure that your needs match up to the IT expertise offered.
3. A wealth of Experience with Financial Firms
Experience is one of the best qualities that a dedicated IT support operation can provide to any financial firm. The right financial service IT support firm will supply support 24/7 to eliminate down time practically. IT support companies train their staff to stay up-to-date on critical software and hardware changes and problems so that they can be ready when issues occur. As a team, your Bay Street IT Services company has decades of experience.
4. Is an Investment in Financial Service IT Support Worth It?
Hiring an IT services company in Toronto is ultimately up to you. You know best whether outsourcing computer network tasks will save you money and stress. However, there is no question that your financial business needs a high-quality functional computer network to remain competitive.
If you decide that having IT support 24/7 and on-call technicians to maintain and repair your computer network is a priority for your company, then hiring a company like Tektonic is worth the cost. Contact us for more information.