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Architecture IT Services (Questions/Answers)

You deserve better than a "one-size-fits-all" Hamilton IT services company – just like how your architecture firm provides expertly designed services, you need IT services that fit your area of business.

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What Are The Top 3 Must-Haves For Architecture Firm IT?

You deserve better than a “one-size-fits-all” Hamilton IT services company – just like how your architecture firm provides expertly designed services, you need IT services that fit your area of business.

If you want a job done right, then you need the right tool – that just makes sense. Just as one building you design couldn’t simply be swapped out for another, any task calls for specific, suited tools and a plan to use them properly.

The fact is that the same goes for IT services – but instead, many Hamilton businesses continue to rely on generic, basic IT support that doesn’t understand their work, and therefore, doesn’t meet their needs.

Why Is IT Important For Architecture Firms?

In a nutshell? Because this isn’t a pencil and paper industry anymore, right? It’s no longer efficient for you to put pencil to paper every time something has to be drafted.

It takes more time, the materials are more susceptible to damage and loss, and it’s also not what the client expects any more. If a client enlists the services of an architecture firm in 2018, they’ll expect the work to be done in a digital setting – anything more outdated would undoubtedly cause them to lose faith in the firm.

That’s why technology is so important to what you do – and so, it goes without saying that IT services are equally as important. Ensuring your drafting software is properly configured, patched and maintained is vital to the work you do every day – that’s not to mention all the other technology you rely on for record keeping, communication and more.

Unfortunately, as important as technology and IT services are to your firm, it’s not always easy to find the support you need. IT services designed with the architecture industry in mind can be hard to find, especially if you don’t know what to look for…

What Are The 3 Guarantees You Need Before Choosing An IT Services Company?

There are a few key differences between the Hamilton IT services companies that will help you and your firm improve the work you do, and the ones that can’t. Beyond the marketing ploys and the signing bonuses and the limited-time offers – what should you be looking for in an IT services company?

  1. Application Of New Technologies
    Truly effective IT isn’t just about getting technical support for the technology you already know how to use. While it’s important that your current tech does the job you expect of it, that’s simply not the end-all, be-all of IT support.An IT services company that’s truly invested in your success will also actively assess and apply new technologies to your firm to help you increase productivity, eliminate unnecessary inefficiencies and expenses, and more.

    For example, any IT services company worth its salt will be able to consult on cloud technologies and the role they could play in improving your operation. Whether that’s as simple as setting up Microsoft Office 365, or a more complicated arrangement like virtualization and hosting of your primary software and more, your IT services company should be able to take care of it.

  2. Experience With Line Of Business Applications
    You also need to discuss the technologies you use every day and ensure the IT services company knows how to support them. The key is in finding the IT support provider that can offer industry-specific expertise and unique service that can’t be found anywhere else.For engineering firms like yours, that means finding a support provider that offers services specifically designed to work with the software and file types that your staff uses every day, such as AutoCAD, Revit, and other high-end drafting software. They are a crucial part of the modern engineering industry and plays an integral role in your staff’s daily work, so you want to be sure your IT services company can support them.
  3. Real Testimony And Success Stories From Clients
    Don’t ever sign on the dotted line without getting a second opinion first. It just makes sense, right?A successful IT services company will undoubtedly be able to provide testimonies from their clients to help confirm their quality of services. Even better, ask to see case studies to help you get a more accurate idea of how their services help clients to become more successful.

Long story short – the IT services company you choose should have a good understanding of the work that architecture firms undertake, the technologies they use, and how to help improve the entire process.

Like this article? Check out Microsoft Product Licensing Changes For Canada’s Non-Profits, Charities, and NGOs (Questions/Answers), What Are the Top 10 Phishing Email Subject Lines from Q2 2018? or August 2018 Microsoft Office 365 (Features/Benefits) to learn more.

Date: August 21st, 2018, Author: Jorge Rojas

Toronto IT Support  /  Tektonic Blog  /  Architects  /  Architecture IT Services (Questions/Answers)